Meet our team.

Built by hospitality leaders for hospitality leaders, Pacer brings deep industry expertise to every project we support. With nearly 60 years of combined experience at leading global brands, our team understands the complexity of opening and managing hospitality projects at scale. We have faced these challenges ourselves and built Pacer to bring clarity, structure, and real-time insight to every step. As both a trusted authority and supportive partner, we help teams stay aligned, reduce risk, and deliver exceptional openings.

Man wearing a blue plaid blazer and white shirt standing in front of a blurred urban background.
Richard Moshenek
Founder

Founder Richard Moshenek is a project management expert whose vision for Pacer came to life in 2009. After decades in the hospitality industry opening and managing large-scale, global projects, Rich was frustrated with the management software available to him and his team. Too many were built with simple projects in mind which often defaulted to static solutions like spreadsheets to manage project tasks. Nothing on the market offered project management that overcame the roadblock of complex project contingencies and top-down, single source control resulting in increased costs, frequent delays, missed steps, and duplicated efforts. So, Rich set out to design a software that did.

Smiling man with short brown hair and beard wearing a light blue shirt and dark blazer against a gray background.
Connor Francis
Client Success Manager

Connor has held Management roles in Resorts, Luxury Hotels, a Michelin Star Restaurant in Washington, D.C. Coworking and Event Spaces, and Fine Wine Business Analytics. Through these many experiences Connor has excelled in his ability to adapt, analyze and create effective workflows. With these skills he helps onboard, implement, and consult Pacer’s customers to find great value from our application. Connor has also found himself working alongside developers advocating for customer enhancements so we can evolve and grow with the industry. When not working Connor is supporting his favorite Premier League soccer team, Manchester City, enjoying some great wine and cooking for his family.

Blonde woman with wavy hair wearing a white blouse, maroon blazer, and gold necklace, smiling with arms crossed against a dark background.
Kristan Reading
Director of Sales

Kristan has spent 13+ years of her career in sales and business development in a variety of industries including hospitality, marketing, tech recruiting and more. She brings a consultative and energetic approach to her prospective and current clients. Her passion for creating and maintaining meaningful relationships paired with her grit and problem solving skills allow Kristan to build rapport with her clients and help them achieve their short and long term goals across the globe. When Kristan is not prospecting new clients for Pacer, she can be found with her newborn son, Gryffin, or taking a workout or dance class.

Bearded man with glasses wearing a patterned shirt, standing indoors with green plants in the background.
Jason Shigley
Lead Developer

Jason is a senior software engineer with 28 years of experience. Jason has held engineering leadership roles in advertising, training, B2B and B2C commerce, fintech and hospitality. His work over the past decade has focused on cloud computing. In that capacity, he leverages cloud offerings into unique solutions for SaaS products. Mr. Shigley has been a contributing author to several peer-reviewed training materials. When not cranking out code for Pacer, Jason enjoys spending time with family and friends or picking up a new musical instrument with which he can annoy his neighbors.

Keeps everything running clean and simple

Smiling man with dark hair and beard wearing a black tuxedo and bow tie against a blurred background.
Jeff Gavio
Growth Marketing Manager

Jeff is a dynamic and versatile growth marketer. For the past ten years, Jeff has led marketing strategy for high-growth B2B SaaS companies serving a diverse group of industries, including IT operations, product design and lifecycle management, network operations, and now project intelligence via Pacer. When he's not planning campaigns or building dashboards, Jeff enjoys trying to keep up with his two sons, playing golf (badly), reading a variety of books, and exploring new travel destinations.